It’s Steves first day in charge of Microsoft…
Category Archives: Business
Pay your new employees to leave!
May 22, 2008 – 9:34 am
We’re always interested in views on and approaches to customer service such as this piece by tech management guru Joel Spolsky.
So how about the idea of bringing new employees in, giving them a four week training course to immerse them in the customer focussed culture but after a week, offer them a pile of cash [...]
A website redesign gone wrong… and then put right
May 7, 2008 – 8:20 pm
… in my opinion. Postcode Anywhere have been one of my favourite companies for a while now. They provide a great range of affordable web services for doing things like postal address searches and finding the latitude and longitude of a postcode. The services are good, the reliability is good, the [...]
Green Energy UK response
March 21, 2008 – 3:36 pm
A few weeks ago I wrote an article giving my reasons for moving our electricity supplier from Green Energy UK to Good Energy. Green Energy UK coincidentally got in touch with me the next day to ask if I would like to use them in our new office. I declined, pointing them in the [...]
Green vs Good
March 4, 2008 – 8:57 am
About a year ago when we moved into our first office, we signed up with Green Energy UK on a 100% green tariff and felt really great about ourselves.
In the intervening period I spoke to an energy trader who told me that my conscience-saving move was no more than that : something to make me [...]