Category Archives: User experience

Flashblock’d 2

We’ve not used Flash image replacement in a big way yet, but I’m sure we will need to for some of the more design led sites that we will implement in the near future. I was alerted to the importance of using the right technique this morning when I visited this article about an unrelated [...]

If you need to provide instructions, you’ve mucked up

Sometimes when something on a website or app is apparently hard to use, clients, developers and designers will suggest that we need to provide instructions or help. I would almost always argue that this is wrong. If you have to supply instructions, then the design is wrong.

A few months ago, I came across this situation [...]

A website redesign gone wrong… and then put right

… in my opinion. Postcode Anywhere have been one of my favourite companies for a while now. They provide a great range of affordable web services for doing things like postal address searches and finding the latitude and longitude of a postcode. The services are good, the reliability is good, the [...]

WordPress does user experience strategy for dummies

Whilst setting up the blog, I was using Wordpress for the first time. It was beautifully easy. As I was reading the excellent
First steps with Wordpress, I was particularly impressed with the section on planning. It’s like a cut down, potted version of the work we do to establish a user experience strategy for a [...]