Category Archives: User experience

Small interface changes that make a big difference

We’ve been looking at the Magento Commerce eCommerce solution for a potential client and I’ve been particularly impressed with a small but well thought out application of dynamic HTML in its admin area. Like a lot of web apps the site has pages where the user interacts with data on a page, completing their action [...]

User experience in the Drupal.org redesign

We’ve been following the work which Leisa Reichelt has been doing for the Drupal website with great interest. She’s working to involve users in a redesign through research, prototyping and other user experience techniques. It’s exactly what we’ve been doing more of recently. Luckily, a lot of Drupal’s users will be very web savvy so [...]

Mozilla and Adaptive Path imagine the future of browsing

Adaptive Path, who do great work in experience strategy and design, are working with Mozilla on a project called Aurora. It’s a concept for a future browser which itself is part of a wider collaborative project which Mozilla is running called the Concept Series. Aurora (Part 1) from Adaptive Path on Vimeo. See the rest [...]

Flashblock’d 2

We’ve not used Flash image replacement in a big way yet, but I’m sure we will need to for some of the more design led sites that we will implement in the near future. I was alerted to the importance of using the right technique this morning when I visited this article about an unrelated [...]

If you need to provide instructions, you’ve mucked up

Sometimes when something on a website or app is apparently hard to use, clients, developers and designers will suggest that we need to provide instructions or help. I would almost always argue that this is wrong. If you have to supply instructions, then the design is wrong. A few months ago, I came across this [...]

A website redesign gone wrong… and then put right

… in my opinion. Postcode Anywhere have been one of my favourite companies for a while now. They provide a great range of affordable web services for doing things like postal address searches and finding the latitude and longitude of a postcode. The services are good, the reliability is good, the documentation extensive and the [...]

WordPress does user experience strategy for dummies

Whilst setting up the blog, I was using WordPress for the first time. It was beautifully easy. As I was reading the excellent First steps with WordPress, I was particularly impressed with the section on planning. It’s like a cut down, potted version of the work we do to establish a user experience strategy for [...]