So, a brain dump of books/sites which I’ve attempted to add some structure to follows. I’ve stuck to stuff I’ve actually read or are in the process of reading initially:

Firstly, the book which gets lots of people interested and which we now class as pretty much mandatory reading for our clients (we often buy them a copy), let alone ourselves is Steve Krug’s Don’t Make Me Think.

I first got into this stuff reading the work of Nielsen, Norman et. al. so:

• Alertbox – Jakob Nielsen
• The Design of Everyday Things – Don Norman (originally published as The Psychology of Everyday Things and updated in The Design of Everyday Things – but I don’t really know how much difference there is between them – any opinions?)

Overview / UX process:

• The Elements of User Experience – Jesse James Garrett

Usability testing:

• Usability Engineering – Jakob Nielsen

User research and presentation:

• Rapid Contextual Design – Karen Holtzblatt, Jessamyn Burns Wendell, Shelley Wood
• Communicating Design – Dan Brown
• The User is Always Right – Steve Mulder
• Disambiguity – Leisa Reichelt

Information architecture:

• Information Architecture for the World Wide Web – Louis Rosenfeld
• Information Architecture Handbook – Eric L. Reiss
• Card Sorting – Donna Spencer
• Boxes and Arrows

Interface design:

• User Interface Design for Programmers – Joel Spolsky
• Designing Interfaces – Jenifer Tidwell

Interaction design / inspiration:

• Analog in, Digital Out – Brendan Dawes
• Designing Interactions – B Moggridge

And stuff I’ve got lined up to read or am planning to read:

• Contextual Design – Hugh Beyer, Karen Holtzblatt
• About Face 3 – Alan Cooper, Robert Reimann, David Cronin
• Observing the User Experience – Mike Kuniavsky
• Mental Models – Indi Young

Here are some other folks’ lists:

• http://whitneyhess.com/blog/2009/06/30/so-you-wanna-be-a-user-experience-designer-step-1-resources/
• http://www.amazon.co.uk/User-Experience-Reading-List/lm/2OWXDHHPFH23O
• http://interactiondesign.sva.edu/blog/entry/requested_reading_recommendations/

Any more anybody?