The challenge

Physical service design - how to decrease overload for clinical professionals and decrease the number of appointments for patients even for simple things - save time for both parties but increase the patient's engagement

Health Island room in the clinic

Our approach

understanding the physical requirements for the room and the flow/ impact for the user - considering not just the interaction with the device (s) but the overall user experience with the room and the service as well

Heading section - Impact?

I think it would be good to write something more around the way how this might be used as this was a very interesting project and also quite different to what we normally do.

Women using the health island self service
Floor plan of health island booths

Design

  • User experience designers

Development

  • Database development
  • Digital product development

Ready to talk?

Whether you want to create a new digital product or make an existing one even better, we'd love to talk it through.

Get in touch